Shipping and Returns
At checkout, you'll be given a variety of shipping options, so you can select the best one to suit your needs.
All domestic orders $75 and over receive FREE SHIPPING!
If you live here in Portland, OR, you are welcome to select "in-store pickup" as your shipping option, and pick it up here at the shop at your earliest convenience, free of charge.
We do our best to use recycled packaging whenever possible. If the right size box is available for your order, we will be more than happy to reuse existing resources rather than new!
Yes, we do offer international shipping. Real time USPS quotes are available for your international destination; enter your shipping address at checkout and select the shipping option that works best for you.
Please Note: Unfortunately we cannot offer our free shipping option to our international customers. If your order exceeds $75, you will be invoiced separately for the shipping amount.
Returns and Exchanges
We do not accept returns or offer refunds unless there is a serious problem or defect with your yarn. If this is the case, please send us an e-mail and we will do our best to work with you to issue a replacement. Thank you for your understanding!